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3Com Express Category 14 - Extended service agreement - replacement - 3 years - shipment - 8x5 - 4 h at Backoffice
3Com Express Category 14 - Extended service agreement - replacement - 3 years - shipment - 8x5 - 4 h
3CS-3YREXP54-14
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This product is no longer available.
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Express service is a complete solution for customers who install and maintain their own network hardware. It offers essential 3Com support elements that let you leverage your in-house resources. Express service provides rapid hardware replacement and easy access to telephone technical support, software upgrades, and 3Com web services.| Product Description | 3Com Express Category 14 - extended service agreement - 3 years - shipment | | Type | Extended service agreement | | Service Included | Replacement | | Location | Shipment | | Full Contract Period | 3 years | | Response Time | 4 hours | | Service Availability | 8 hours a day / 5 days a week |
GENERAL |
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | Shipment |
| Full Contract Period | 3 years |
| Response Time | 4 hours |
| Service Availability | 8 hours a day / 5 days a week |
DETAILS |
| Service & Support Details | New releases update - 3 years
Extended service agreement - replacement - 3 years - shipment - response time: 4 hours - availability: 8 hours a day / Monday-Friday
Technical support - phone consulting - 3 years - availability: 8 hours a day / Monday-Friday
Product info support - web knowledge base access - 3 years |
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