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3Com Express Category 11 - Extended service agreement - replacement - 1 year - shipment - 24 hours a day / 7 days a week - 4 h at Backoffice

3Com Express Category 11 - Extended service agreement - replacement - 1 year - shipment - 24 hours a day / 7 days a week - 4 h
3CS-EX74-X11


This product is no longer available.
Express service is a complete solution for customers who install and maintain their own network hardware. It offers essential 3Com support elements that let you leverage your in-house resources. Express service provides rapid hardware replacement and easy access to telephone technical support, software upgrades, and 3Com web services. This service is intended for 3Com products within the price range of $6301- $7800.

Product Description3Com Express Category 11 - extended service agreement - 1 year - shipment
TypeExtended service agreement
Service IncludedReplacement
LocationShipment
Full Contract Period1 year
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Price Band$4,501-$7,000

GENERAL

TypeExtended service agreement
Service IncludedReplacement
LocationShipment
Full Contract Period1 year
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Price Band$4,501-$7,000

DETAILS

Service & Support DetailsExtended service agreement - replacement - 1 year - shipment - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Technical support - web knowledge base access - 1 year