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3Com Express 8x5x Next Day - Extended service agreement - express exchange - 1 year - on-site at Backoffice
3Com Express 8x5x Next Day - Extended service agreement - express exchange - 1 year - on-site
3CS-EXP-05
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This product is no longer available.
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This supplemental services contract provides customers with in-house technical support. It offers 1-hour response via telephone from receipt of customers's call, access to new software releases and replacement of hardware, delivered within 8 working hours from issue of RMA. It is applicable to following items: 3C16441 3C16441-US 24 PORT UNMANAGED, UNSTACKABLE HUBS; 3C18146 TRANSCEIVER EXPANSION; 3C510021 275866 299AT 1-PORT ACTIVE TWINAX HUB; 3C510503 3C510503 HUB 10 TR FIBER RI/RO MODULE; 3C510506 3C510506 HUB 10 COPPER FIBER RI/RO MODULE; 3C95102T-TPFT 609802 FAULT TOLERANT 10BASE-T; 3C975-UTP 587876 ATMLINK PCI-155 UTP ADAPTER; 4200C-M4 4 MBYTE EXPAN MEMORY CARD.| Product Description | 3Com Express 8x5x Next Day - extended service agreement - 1 year - on-site | | Type | Extended service agreement | | Service Included | Express exchange | | Location | On-site | | Full Contract Period | 1 year | | Response Time | 2 days |
GENERAL |
| Type | Extended service agreement |
| Service Included | Express exchange |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 2 days |
DETAILS |
| Service & Support Details | Extended service agreement - express exchange - 1 year - on-site - response time: 2 days - availability: 8/24 hour(s)
Extended service agreement - phone consulting - 1 year - response time: 1 hour(s) - availability: 24/7 hours a day / days a week |
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