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3Com Express 8x5x Next Day - Extended service agreement - express exchange - 1 year - carry-in at Backoffice

3Com Express 8x5x Next Day - Extended service agreement - express exchange - 1 year - carry-in
3CS-EXP-21


This product is no longer available.
This supplemental services contract provides customers with in-house technical support. It offers 1-hour response via telephone from receipt of customers's call, access to new software releases and replacement of hardware, delivered within 8 working hours from issue of RMA. It is applicable to following items: 3C37000 392987 CELLPLEX 7000 KIT; 3C37000A 587548 BASE KIT W/ENHANCED P/S; 3C37032 966655 CELLPLEX 7000HD SWITCH ENGINE; 3C37230 609873 CELLPLEX FASTBUS INTERFACE CARD (HIGH PERFORMANCE BUS); 3C37266 901242 7201F FIBER ETHERNET/ATM; 3C37601 966653 CELLPLEX 7600T 16 TX PORTS; 3C37608 966657 CELLPLEX 7608F INTERFACE; 3C6004-013 474217 4-SLOT 1 PS 3 MACS; 3C6012-001 474215 12-SLOT CHASSIS (1 PS); 3C6012-901 626948 LP6012 BACKBONE AGGREGATOR 1 P/S; 3C6050 279443 SINGLE-MODE FDDI MODULE; 3C62300-AC-NC AB 6102 NXE1 INVERSE MULTIPLEXER (6 E1S HIGH-SPEED SERIAL AC); 3C62300-DC-NC AB 6102 NXE1 INVERSE MULTIPLEXER (6 E1S HIGH-SPEED SERIAL DC); 3C62303-AC-NC AB 6105 NXE1 INVERSE MULTIPLEXER (4 E1S ETHERNET AC); 3C62303-DC-NC AB 6105 NXE1 INVERSE MULTIPLEXER (4 E1S ETHERNET DC); 3C62305-AC-NC AB 6106 NXT1 INVERSE MULTIPLEXER (7 DS1S ETHERNET AC); 3C62305-DC-NC AB 6106 NXT1 INVERSE MULTIPLEXER (7 DS1S ETHERNET DC); 3C6555-016B EFSM 18 PORTS 10BASE2; 3C6555-016R EFSM 18 PORTS 10BASE-T; 3C6555-016T EFSM 18 PORTS 10BASE-T; 3C7004 587583 HIGH PERFORMANCE ISDN REMOTE ACCESS KIT; 3C75150 AB 4432 ISDN ETHERNET WANSTACK S/T INTERFACE; 3C7563 609821 TRANSCEND ACCESS WATCH; 3C95104R-WFS FDDI/3EN SINGLE MODE DAS; 3C96404B-2AUI-4RJ LAN ATM MODULE; 3C96416SW ATM SWITCH/CONTROL POINT MODULE; 3C96620M-F-ST 505109 20-PORT 10BASE-FB/FL.

Product Description3Com Express 8x5x Next Day - extended service agreement - 1 year - carry-in
TypeExtended service agreement
Service IncludedExpress exchange
LocationCarry-in
Full Contract Period1 year
Response Time1 day
LocalisationUnited States

GENERAL

TypeExtended service agreement
Service IncludedExpress exchange
LocationCarry-in
Full Contract Period1 year
Response Time1 day
LocalisationUnited States

DETAILS

Service & Support DetailsExtended service agreement - express exchange - 1 year - carry-in - response time: 1 day - availability: 8/5 hours a day / days a week
Technical support - phone consulting - 1 year - response time: 1 hour(s) - availability: 8/5 hours a day / days a week
New releases update - 1 year