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3Com Express - Extended service agreement - express exchange - 1 year - on-site at Backoffice
3Com Express - Extended service agreement - express exchange - 1 year - on-site
3CS-EXP4-16
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This product is no longer available.
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This supplemental services contract provides customers with in-house technical support. It offers 4-hour response via telephone from receipt of customers's call, access to new software releases and replacement of hardware, delivered within 8 working hours from issue of RMA. It is applicable to following items: 3C18400 587527 MSH SWITCH 100S MODULE; 3C201400 505119 10BASE-FL ST MOD 8-PORT ST; 3C37002 609871 CELLPLEX CHASSIS KIT (CHASIS/FAN ONLY); 3C37058 493475 7000 OC-3C MODULE; 3C37180 626945 CARRIER MODULE FOR THE OC-12; 3C5446 CS/3000-48; 3C5448 3C5448 CS/3100-48; 3C6001 205781 8-SLOT CHASSIS; 3C6012-920 LP6012 REPLACEMENT POWER SUPPLY; 3C62100-AC-C AB 6205 (5-SLOT CHASSIS AMU AC POWER COVER PANELS); 3C63106-DS3 DS3 UNI SINGLE PORT OR TRUNK MODULE; 3C63106-HSS HSSI UNI TRUNK MODULE; 3C63108 MCPU SYSTEM CONTROLLER MODULE; 3C63110-AC CELLBUILDER 600 SYSTEM WITH ONE 110/220 AC POWER; 3C63110-DC CELLBUILDER 600 SYSTEM WITH ONE -48V DC POWER; 3C7572 505175 DUAL T1 MODULE; 3C81601 3C81601-US 32 MB MONITOR; 3C81660 505115 FDDI SAS MODULE; 3C81665 3C81665 FDDI DAS MODULE; 3C8254 703698 LINKCONVERTER II 254; 3C8354 901282 LINKCONVERTER II 354; 3C94117C-XS 505136 SS II 16-PORT COMM SERVER; 3C95103R-CSE EDGE ROUTER ONLINE ETHERNET WITH ENTERPRISE SOFTWARE 10.3; 3C95106I-SE 746427 INTERCONNECT MODULE - SWITCH; 3C95133C-XS 746437 ONLINE COMMUN SERVER MODULE; 3C95203R-CSDI EDGE ROUTER ONLINE TOKEN RING WITH DESKTOP PLUS IBM SOFTWARE 10.3; 3C95203R-CSE EDGE ROUTER ONLINE TOKEN RING WITH ENTERPRISE SOFTWARE 10.3; 3C96017C-C-UPG 746496 PAC CHANNEL UP KIT 17-SLOT; 3C96103R-CSE EDGE ROUTER ONCORE ETHERNET WITH ENTERPRISE SOFTWARE 10.3; 3C96106M-MGT 746465 DMM WITH ETHERNET CARRIER (DMM-EC); 3C96109R-RA ONCORE AB 4000IE REMOTE; 3C96110M-FBP-ST 746466 10-PORT 10BASE-FB ETHER MOD; 3C96124M-TPL6 746469 24-PORT 10BASE-T ETHER MOD; 3C96218M-ATPP 746477 18-PORT ACTIVE PORT SWITCHING MOD; 3C96501M-BFX 505168 100BASE-FX DOWNLINK FAST MOD; 3C96502M-BFXTX DOWNLINK FASTMODULE W/1 FX 1 TX; 3C96507M-TX 587536 7-PORT 100BASE-TX FAST MODULE; 3C96524M-TP 505138 24-PORT 10BASE-T FAST MODULE; 3C9RMON-EMP-3 746483 ETHERNET RMON MULTIPROBE.| Product Description | 3Com Express extended service agreement - 1 year - on-site | | Type | Extended service agreement | | Service Included | Express exchange | | Location | On-site | | Full Contract Period | 1 year | | Response Time | 4 hour(s) |
GENERAL |
| Type | Extended service agreement |
| Service Included | Express exchange |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hour(s) |
DETAILS |
| Service & Support Details | Extended service agreement - express exchange - 1 year - on-site - response time: 4 hour(s) - availability: 8/24 hour(s)
Extended service agreement - phone consulting - 1 year - response time: 1 hour(s) - availability: 24/7 hours a day / days a week |
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