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Adaptec Trusted Services Silver Onsite NBD - Extended service agreement - parts and labour - 1 year - on-site - business hours - NBD at Backoffice
Adaptec Trusted Services Silver Onsite NBD - Extended service agreement - parts and labour - 1 year - on-site - business hours - NBD
2193400
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This product is no longer available.
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Adaptec Trusted Services, Silver Onsite NBD provides registered access to Adaptec.com for online technical assistance, access Adaptec Technical Support, OS software updates and upgrades, and advance replacement of failed hardware performed by an Adaptec trained technician during Adaptec business hours, excluding weekends/holidays. This support covers FS4500DR, FS4500SR, FC2501DR2, FC2501DR2E, FS4100DR.| Product Description | Adaptec Trusted Services Silver Onsite NBD - extended service agreement - 1 year - on-site | | Type | Extended service agreement | | Service Included | Parts and labour | | Location | On-site | | Full Contract Period | 1 year | | Response Time | Next business day | | Service Availability | Business hours |
GENERAL |
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | Business hours |
DETAILS |
| Service & Support Details | Extended service agreement - parts and labour - 1 year - on-site - response time: next business day - availability: business hours / Monday-Friday
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 1 year
Product info support - e-mail consulting - 1 year
New releases update - 1 year |
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