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Helpdesk Solution - Licence + 1 Year Basic Maintenance - 1 concurrent user - volume - 5-9 licences - Win at Backoffice
Helpdesk Solution - Licence + 1 Year Basic Maintenance - 1 concurrent user - volume - 5-9 licences - Win
40501B-02
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This product is no longer available.
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Altiris Helpdesk Solution is a powerful incident management tool that allows you to ensure infrastructure availability and raise service levels while reducing costs. Designed for quick implementation, it enables you to realize immediate benefits. Helpdesk Solution is built on the Altiris Notification Server architecture and is fully integrated with other Altiris components such as asset management, remote control, and Web-based administration tools.| Product Description | Helpdesk Solution - licence | | Category | Business applications | | Subcategory | Business - technical support & helpdesk software | | License Type | Licence | | Bundled Support | 1 Year Basic Maintenance | | License Qty | 1 concurrent user | | License Pricing | Volume / 5-9 licences | | Platform | Windows | | Service & Support | New releases update |
GENERAL |
| Category | Business applications |
| Subcategory | Business - technical support & helpdesk software |
SOFTWARE |
| License Type | Licence |
| Bundled Support | 1 Year Basic Maintenance |
| License Qty | 1 concurrent user |
| License Pricing | Volume / 5-9 licences |
| Platform | Windows |
SYSTEM REQUIREMENTS |
| Software Requirements | Altiris Notification Server |
SERVICE & SUPPORT |
| Service & Support | New releases update |
| Service & Support Details | New releases update - 1 year
Emergency phone consulting - 1 year - response time: 1 hour - availability: 10 hours a day ( 8:00 AM - 6:00 PM ) / Monday-Friday - severity level 1
Phone consulting - 1 year - availability: 10 hours a day ( 8:00 AM - 6:00 PM ) / Monday-Friday
Security alert notification - 1 year |
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