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Symantec Basic Maintenance - Technical support - emergency phone consulting - 1 year - 10x5 - 1 h - for Altiris Monitor Solution for Servers - trade up licence - volume - 250-499 licences - upgrade from Altiris Inventory Solution at Backoffice

Symantec Basic Maintenance - Technical support - emergency phone consulting - 1 year - 10x5 - 1 h - for Altiris Monitor Solution for Servers - trade up licence - volume - 250-499 licences - upgrade from Altiris Inventory Solution
44701B-02


This product is no longer available.
Every computing environment requires reliable technical support and timely version upgrades and content updates. Symantec Basic Maintenance is an ongoing investment in your Symantec software technologies - and your business.

Product DescriptionSymantec Basic Maintenance technical support - 1 year - for Altiris Monitor Solution for Servers
Service & SupportTechnical support
Service IncludedEmergency phone consulting
Full Contract Period1 year
Response Time1 hour
Service Availability10 hours a day / 5 days a week
Software TitleAltiris Monitor Solution for Servers
License TypeTrade up licence
License PricingVolume / 250-499 licences
Upgrade fromAltiris Inventory Solution

GENERAL

TypeTechnical support
Service IncludedEmergency phone consulting
Full Contract Period1 year
Response Time1 hour
Service Availability10 hours a day / 5 days a week

SOFTWARE

Software TitleAltiris Monitor Solution for Servers
License TypeTrade up licence
License PricingVolume / 250-499 licences
Upgrade fromAltiris Inventory Solution

DETAILS

Service & Support DetailsEmergency phone consulting - 1 year - response time: 1 hour - availability: 10 hours a day ( 8:00 AM - 6:00 PM ) / Monday-Friday - severity level 1
Phone consulting - 1 year - availability: 10 hours a day ( 8:00 AM - 6:00 PM ) / Monday-Friday
New releases update - 1 year
Security alert notification - 1 year