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Symantec Basic Maintenance - Technical support - emergency phone consulting - 1 year - 10x5 - 1 h - for Altiris Deployment Solution for Network Devices - licence - volume - 1000-1999 licences at Backoffice

Symantec Basic Maintenance - Technical support - emergency phone consulting - 1 year - 10x5 - 1 h - for Altiris Deployment Solution for Network Devices - licence - volume - 1000-1999 licences
52001B-02


This product is no longer available.
Every computing environment requires reliable technical support and timely version upgrades and content updates. Symantec Basic Maintenance is an ongoing investment in your Symantec software technologies - and your business.

Product DescriptionSymantec Basic Maintenance technical support - 1 year - for Altiris Deployment Solution for Network Devices
Service & SupportTechnical support
Service IncludedEmergency phone consulting
Full Contract Period1 year
Response Time1 hour
Service Availability10 hours a day / 5 days a week
Software TitleAltiris Deployment Solution for Network Devices
License TypeLicence
License PricingVolume / 1000-1999 licences

GENERAL

TypeTechnical support
Service IncludedEmergency phone consulting
Full Contract Period1 year
Response Time1 hour
Service Availability10 hours a day / 5 days a week

SOFTWARE

Software TitleAltiris Deployment Solution for Network Devices
License TypeLicence
License PricingVolume / 1000-1999 licences

DETAILS

Service & Support DetailsEmergency phone consulting - 1 year - response time: 1 hour - availability: 10 hours a day ( 8:00 AM - 6:00 PM ) / Monday-Friday - severity level 1
Phone consulting - 1 year - availability: 10 hours a day ( 8:00 AM - 6:00 PM ) / Monday-Friday
New releases update - 1 year
Security alert notification - 1 year