|
|
Symantec Essential Support - Technical support - emergency phone consulting - 1 year - 24 hours a day / 7 days a week - 30 min - for Altiris Audit on Connect for Servers - licence - volume - 1-249 licences at Backoffice
Symantec Essential Support - Technical support - emergency phone consulting - 1 year - 24 hours a day / 7 days a week - 30 min - for Altiris Audit on Connect for Servers - licence - volume - 1-249 licences
53901E-01
|
This product is no longer available.
|
Because critical IT processes run all hours of the night you need 24x7 access to Symantec's best-in-class support engineers - a team of experts with the industry's most comprehensive knowledge and experience in availability, security, performance and compliance software. Whether your company is small or large, local or multinational, a service interruption can mean significant loss to your business. Symantec recommends Essential Support Services as the minimal level of protection for most businesses. Symantec Essential Support provides around-the-clock access to Symantec's technical experts, with faster response time goals than Basic Maintenance Support.| Product Description | Symantec Essential Support technical support - 1 year - for Altiris Audit on Connect for Servers | | Service & Support | Technical support | | Service Included | Emergency phone consulting | | Full Contract Period | 1 year | | Response Time | 30 min | | Service Availability | 24 hours a day / 7 days a week | | Software Title | Altiris Audit on Connect for Servers | | License Type | Licence | | License Pricing | Volume / 1-249 licences |
GENERAL |
| Type | Technical support |
| Service Included | Emergency phone consulting |
| Full Contract Period | 1 year |
| Response Time | 30 min |
| Service Availability | 24 hours a day / 7 days a week |
SOFTWARE |
| Software Title | Altiris Audit on Connect for Servers |
| License Type | Licence |
| License Pricing | Volume / 1-249 licences |
DETAILS |
| Service & Support Details | Emergency phone consulting - 1 year - response time: 30 min - availability: 24 hours a day / Monday-Sunday - severity level 1
Phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Security alert notification - 1 year |
|
|
|
