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Symantec Basic Maintenance - Technical support - emergency phone consulting - 1 year - 10x5 - 1 h - for Altiris IT Analytics for Symantec Endpoint Protection - licence - 1 node - volume - 5000-9999 licences at Backoffice

Symantec Basic Maintenance - Technical support - emergency phone consulting - 1 year - 10x5 - 1 h - for Altiris IT Analytics for Symantec Endpoint Protection - licence - 1 node - volume - 5000-9999 licences
ITA0004B-04


This product is no longer available.
Every computing environment requires reliable technical support and timely version upgrades and content updates. Symantec Basic Maintenance is an ongoing investment in your Symantec software technologies - and your business.

Product DescriptionSymantec Basic Maintenance technical support - 1 year - for Altiris IT Analytics for Symantec Endpoint Protection
Service & SupportTechnical support
Service IncludedEmergency phone consulting
Full Contract Period1 year
Response Time1 hour
Service Availability10 hours a day / 5 days a week
Software TitleAltiris IT Analytics for Symantec Endpoint Protection
License TypeLicence
License Qty1 node
License PricingVolume / 5000-9999 licences

GENERAL

TypeTechnical support
Service IncludedEmergency phone consulting
Full Contract Period1 year
Response Time1 hour
Service Availability10 hours a day / 5 days a week

SOFTWARE

Software TitleAltiris IT Analytics for Symantec Endpoint Protection
License TypeLicence
License Qty1 node
License PricingVolume / 5000-9999 licences

DETAILS

Service & Support DetailsEmergency phone consulting - 1 year - response time: 1 hour - availability: 10 hours a day ( 8:00 AM - 6:00 PM ) / Monday-Friday - severity level 1
Phone consulting - 1 year - availability: 10 hours a day ( 8:00 AM - 6:00 PM ) / Monday-Friday
Security alert notification - 1 year
New releases update - 1 year