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Cisco - Extended service agreement - maintenance - 1 year - on-site at Backoffice
Cisco - Extended service agreement - maintenance - 1 year - on-site
CON-OSP-PKG2
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This product is no longer available.
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Cisco offers the SMARTNET on-site support 24X7X4. This package is available in U.S., Canada, EC countries in Europe, Norway, Switzerland and Australia. Smartnet on-site support includes all Smartnet services (that are: Telephone Support, Restricted Website Access, Product Replacement, Software Upgrade) plus an on-site hardware maintenance service. This service covers Category 2 products.| Product Description | Cisco extended service agreement - 1 year - on-site | | Type | Extended service agreement | | Service Included | Maintenance | | Location | On-site | | Full Contract Period | 1 year | | Response Time | 4 hour(s) |
GENERAL |
| Type | Extended service agreement |
| Service Included | Maintenance |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hour(s) |
DETAILS |
| Service & Support Details | Extended service agreement - maintenance - 1 year - on-site - response time: 4 hour(s) - availability: 24/7 hours a day / days a week
Technical support - phone consulting - 1 year - on-site - availability: 24/7 hours a day / days a week |
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