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Cisco Software Application Support Category 5 - Technical support - phone consulting - 1 year - 24 hours a day / 7 days a week at Backoffice

Cisco Software Application Support Category 5 - Technical support - phone consulting - 1 year - 24 hours a day / 7 days a week
CON-SAS-PKG5-VS


This product is no longer available.
Software Application Support (SAS) provides maintenance support throughout the lifecycle of your application software. Cisco's goal is to offer its customers unconditional access to the enhancements so that they never have to make a financial decision about upgrading their software. This policy ensures that their network is constantly up-to-date and that all avoidable problems are, in fact, avoided. SAS is designed to assist people who are responsible for maximizing productivity and revenue per employee, increasing customer retention and satisfaction, reducing cost of ownership, effectively leveraging new technology to remain competitive, and protecting your software investment.

Product DescriptionCisco Software Application Support Category 5 - technical support - 1 year
Service & SupportTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Service Availability24 hours a day / 7 days a week

GENERAL

TypeTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Service Availability24 hours a day / 7 days a week

DETAILS

Service & Support DetailsPhone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday