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Cisco Software Application Support Category 11 - Technical support - phone consulting - 1 year - 24 hours a day / 7 days a week at Backoffice

Cisco Software Application Support Category 11 - Technical support - phone consulting - 1 year - 24 hours a day / 7 days a week
CON-SAS-VPKG11


This product is no longer available.
Cisco has traditionally recognized the need for keeping up with and being ahead of technological challenges. The company's growth as the world's premier networking company has been fueled by its software growth. In fact, much of Cisco software runs independent of Cisco devices. To ensure that you get the full benefit of your software investment, Cisco has expanded its industry-leading Cisco Support Solutions to include software (all Cisco software other than embedded software or Cisco IOS software.) The Software Application Support (SAS) offering provides technical assistance and online support and maintenance updates.

Product DescriptionCisco Software Application Support Category 11 - technical support - 1 year
Service & SupportTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Service Availability24 hours a day / 7 days a week

GENERAL

TypeTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Service Availability24 hours a day / 7 days a week

DETAILS

Service & Support DetailsNew releases update - 1 year
Web knowledge base access - 1 year - availability: 24/7 hours a day / days a week
E-mail consulting - 1 year - availability: 24/7 hours a day / days a week
Phone consulting - 1 year - availability: 24/7 hours a day / days a week