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Cisco Software Application Support Plus Upgrades (SASU) - Technical support - phone consulting - 1 year - 24 hours a day / 7 days a week - for Cisco IP Contact Center Express Edition Enhanced ( v. 4.0 ) at Backoffice

Cisco Software Application Support Plus Upgrades (SASU) - Technical support - phone consulting - 1 year - 24 hours a day / 7 days a week - for Cisco IP Contact Center Express Edition Enhanced ( v. 4.0 )
CON-SAU-IPX4ES25


This product is no longer available.
Cisco Systems is committed to maximizing the return on your network investment. Cisco offers a portfolio of Technical Support Services to ensure that your Cisco products operate efficiently and benefit from the most current system software. Cisco Software Application Support Plus Upgrades (SASU) enables you to maximize the value of your application technology by providing around-the-clock access to technical support and software upgrades and updates. These services offer unique features for Cisco application software beyond SMARTnet or SP Base support. Cisco Software Application Support Plus Upgrades (SASU) includes 24-hour technical assistance from the Cisco Technical Assistance Center (TAC) via telephone and the Web, online tools, bug fixes, and maintenance plus major releases (upgrades) for the software application - all for one annual fee.

Product DescriptionCisco Software Application Support Plus Upgrades (SASU) technical support - 1 year - for Cisco IP Contact Center Express Edition Enhanced
Service & SupportTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Service Availability24 hours a day / 7 days a week
Software TitleCisco IP Contact Center Express Edition Enhanced
Version4.0

GENERAL

TypeTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Service Availability24 hours a day / 7 days a week

SOFTWARE

Software TitleCisco IP Contact Center Express Edition Enhanced
Version4.0

DETAILS

Service & Support DetailsNew releases update - 1 year
Phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Web knowledge base access - 1 year
E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday