|
|
Software Application Support plus Upgrades (SASU) Virtual Solution Category 7 - Technical support - consulting - 1 year - 24 hours a day / 7 days a week at Backoffice
Software Application Support plus Upgrades (SASU) Virtual Solution Category 7 - Technical support - consulting - 1 year - 24 hours a day / 7 days a week
CON-SAU-PKG7-VS
|
This product is no longer available.
|
Cisco Systems is committed to maximizing the return on your network investment. Cisco offers a portfolio of Technical Support Services to ensure that your Cisco products operate efficiently and benefit from the most current system software. Cisco Software Application Support Plus Upgrades (SASU) enables you to maximize the value of your application technology by providing around-the-clock access to technical support and software upgrades and updates. These services offer unique features for Cisco application software beyond SMARTnet or SP Base support. Cisco Software Application Support Plus Upgrades (SASU) includes 24-hour technical assistance from the Cisco Technical Assistance Center (TAC) via telephone and the Web, online tools, bug fixes, and maintenance plus major releases (upgrades) for the software application - all for one annual fee. This service covers Packaged Software.| Product Description | Software Application Support plus Upgrades (SASU) Virtual Solution Category 7 - technical support - 1 year | | Service & Support | Technical support | | Service Included | Consulting | | Full Contract Period | 1 year | | Service Availability | 24 hours a day / 7 days a week |
GENERAL |
| Type | Technical support |
| Service Included | Consulting |
| Full Contract Period | 1 year |
| Service Availability | 24 hours a day / 7 days a week |
DETAILS |
| Service & Support Details | New releases update - 1 year
Web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
Phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
E-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday |
|
|
|
