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Cisco Services for Intrusion Prevention Systems Virtual Package Category 15 - Extended service agreement - replacement - 1 year - 8x5 - NBD at Backoffice

Cisco Services for Intrusion Prevention Systems Virtual Package Category 15 - Extended service agreement - replacement - 1 year - 8x5 - NBD
CON-SU1-PKG15-VS


This product is no longer available.
Cisco Services for Intrusion Prevention Systems is an integral part of the Cisco Self-Defending Network strategy. Delivering timely information, signature file updates, and comprehensive support, it allows your Cisco IPS solution to stay current on the latest threats so that malicious or damaging traffic is accurately identified, classified, and stopped in real-time.

Product DescriptionCisco Services for Intrusion Prevention Systems Virtual Package Category 15 - extended service agreement - 1 year
TypeExtended service agreement
Service IncludedReplacement
Full Contract Period1 year
Response TimeNext business day
Service Availability8 hours a day / 5 days a week

GENERAL

TypeExtended service agreement
Service IncludedReplacement
Full Contract Period1 year
Response TimeNext business day
Service Availability8 hours a day / 5 days a week

DETAILS

Service & Support DetailsExtended service agreement - replacement - 1 year - response time: next business day - availability: 8 hours a day / Monday-Friday
Technical support - phone consulting - 1 year
Product info support - e-mail notification - 1 year
Product info support - web knowledge base access - 1 year
Intrusion definitions update - 1 year
New releases update - 1 year