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Cisco Packaged Base Virtual Solution Category 1 - Extended service agreement - parts - 1 year - shipment - NBD at Backoffice
Cisco Packaged Base Virtual Solution Category 1 - Extended service agreement - parts - 1 year - shipment - NBD
CON-SW-PKG1-VS
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This product is no longer available.
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Cisco Systems is committed to accelerating customer success through improving customer productivity, protecting customer investment, and maximizing operational efficiency. Cisco offers a portfolio of services to help ensure that your Cisco products operate efficiently and benefit from the most up-to-date software releases. Cisco SP Base is a service designed specifically to address the needs of service providers. Cisco SP Base can accelerate customer success by enabling you to extend and enhance the operational lifetime of your Cisco networking devices and Cisco IOS Software. Cisco SP Base support provides major, minor, and maintenance releases of Cisco IOS Software, 24-hour-a-day global support from expert technicians, advance hardware replacement and registered access to an array of online tools and technical assistance via Cisco.com.| Product Description | Cisco Packaged Base Virtual Solution Category 1 - extended service agreement - 1 year - shipment | | Type | Extended service agreement | | Service Included | Parts | | Location | Shipment | | Full Contract Period | 1 year | | Response Time | Next business day |
GENERAL |
| Type | Extended service agreement |
| Service Included | Parts |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
DETAILS |
| Service & Support Details | New releases update - 1 year
Extended service agreement - parts - 1 year - shipment - response time: next business day
Technical support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday |
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