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Cisco Packaged Base Virtual Solution Category 13 - Extended service agreement - parts - 1 year - shipment - NBD at Backoffice

Cisco Packaged Base Virtual Solution Category 13 - Extended service agreement - parts - 1 year - shipment - NBD
CON-SW-PKG13-VS


This product is no longer available.
Changing business demands and new application requirements increase the complexity of your network environment. As network complexity grows, so does the number and the skill level of resources required to maintain high-quality network performance and availability. Whether you are a large organization, a commercial business, or a service provider, you need the kind of support expertise that can help improve your productivity, increase your operational efficiency, and help maximize the return on your network investment. Cisco Technical Support Services help to ensure that your Cisco products operate efficiently, remain highly available, and benefit from the most up-to-date system software to assist you in effectively managing your network service while controlling operational costs.

Product DescriptionCisco Packaged Base Virtual Solution Category 13 - extended service agreement - 1 year - shipment
TypeExtended service agreement
Service IncludedParts
LocationShipment
Full Contract Period1 year
Response TimeNext business day

GENERAL

TypeExtended service agreement
Service IncludedParts
LocationShipment
Full Contract Period1 year
Response TimeNext business day

DETAILS

Service & Support DetailsNew releases update - 1 year
Extended service agreement - parts - 1 year - shipment - response time: next business day
Technical support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday