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Compaq CarePaq Call-to-Fix - Extended service agreement - parts and labour - 3 years - on-site at Backoffice

Compaq CarePaq Call-to-Fix - Extended service agreement - parts and labour - 3 years - on-site
207259-021


This product is no longer available.
In a networked environment, system availability requirements have increased dramatically. To help companies meet these availability needs, Compaq offers a service with a committed repair time. Other service agreements offer a guaranteed response time, but this is only when the technicians start work. Call-to-Fix CarePaq, however, offers a clear commitment from Compaq to have the system up and running in six hours. Call-to-Fix CarePaq is a low-priced packaged service that is easy to buy and easy to budget. The service is designed to return critical systems to an operational condition within a calculable time. Compaq's six-hour Call-to-Fix CarePaq minimizes system downtime and the associated loss of valuable work time with on-site service from one of Compaq's authorized technical specialists. All costs, such as hardware telephone support, labor, parts and transportation are included.

Product DescriptionCompaq CarePaq Call-to-Fix - extended service agreement - 3 years - on-site
TypeExtended service agreement
Service IncludedParts and labour
LocationOn-site
Full Contract Period3 years
Response Time6 hour(s)

GENERAL

TypeExtended service agreement
Service IncludedParts and labour
LocationOn-site
Full Contract Period3 years
Response Time6 hour(s)

DETAILS

Service & Support DetailsExtended service agreement - parts and labour - 3 years - on-site - response time: 6 hour(s)
Technical support - phone consulting - 3 years - availability: 24/7 hours a day / days a week