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Extreme Networks PartnerWorks Plus NBD Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - NBD at Backoffice
Extreme Networks PartnerWorks Plus NBD Advanced Hardware Replacement - Extended service agreement - advance parts replacement - 1 year - shipment - NBD
95604-300-24
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This product is no longer available.
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Extreme Networks offers a comprehensive set of channel service programs designed to help its partners gain a competitive edge by enhancing their service capabilities and enabling them to implement and deliver superior services, while increasing revenue and profits. PartnerWorks service solutions are for Partners desiring to offer customers their own brand of value added service and support offers, but require technical support escalation and hardware replacement options from Extreme Networks to ensure the integrity of customer's networks. Under specific program options of the PartnerWorks program, partners can receive a replacement unit prior to returning the defective unit to Extreme Networks. PartnerWorks Plus provides for the shipment of the replacement part directly to the partners location.| Product Description | Extreme Networks PartnerWorks Plus NBD Advanced Hardware Replacement - extended service agreement - 1 year - shipment | | Type | Extended service agreement | | Service Included | Advance parts replacement | | Location | Shipment | | Full Contract Period | 1 year | | Response Time | Next business day |
GENERAL |
| Type | Extended service agreement |
| Service Included | Advance parts replacement |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
DETAILS |
| Service & Support Details | Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Extended service agreement - advance parts replacement - 1 year - shipment - response time: next business day
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Product info support - web support - 1 year - availability: 24 hours a day / Monday-Sunday |
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