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HP Care Pack Next Day Exchange Hardware Support - Extended service agreement (renewal) - replacement - 1 year - shipment - 9 hours a day / 5 days a week - NBD at Backoffice
HP Care Pack Next Day Exchange Hardware Support - Extended service agreement (renewal) - replacement - 1 year - shipment - 9 hours a day / 5 days a week - NBD
U4786PA
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This product is no longer available.
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Replace failed hardware units quickly and conveniently with HP Services' reliable next-day exchange service. This easy-to-use HP Care Pack extended warranty service gives you a cost-efficient alternative to onsite repair for HP products. A replacement unit is shipped overnight via premium airfreight to your location. Shipping charges - for both the returned and replacement products - are prepaid by HP. Next Day Exchange is particularly suitable for products that do not carry critical data, or in instances when your data can readily be restored from back-up devices. Choose Next Day Exchange Hardware Support when you need to: replace defective hardware the day after it goes down, take advantage of convenient door-to-door pick-up and delivery, rapidly access over-the-phone problem diagnosis and technical support, and find a cost-saving alternative to onsite hardware support.| Product Description | HP Care Pack Next Day Exchange Hardware Support - extended service agreement (renewal) - 1 year - shipment | | Type | Extended service agreement (renewal) | | Service Included | Replacement | | Location | Shipment | | Return Shipment | At manufacturer expense | | Full Contract Period | 1 year | | Response Time | Next business day | | Service Availability | 9 hours a day / 5 days a week |
GENERAL |
| Type | Extended service agreement (renewal) |
| Service Included | Replacement |
| Location | Shipment |
| Return Shipment | At manufacturer expense |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
DETAILS |
| Service & Support Details | Extended service agreement - replacement - 1 year - shipment - response time: next business day - availability: 9 hours a day / Monday-Friday
Technical support - phone consulting - 1 year - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday
Technical support - remote monitoring - 1 year |
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