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IBM ServicePac - Extended service agreement - parts and labour - 3 years - on-site at Backoffice
IBM ServicePac - Extended service agreement - parts and labour - 3 years - on-site
14J0815
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This product is no longer available.
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ServicePacs should be ordered at the same time as the hardware and must be purchased within 30 days following the hardware sale. Please select from the attached guide the ServicePac number required for the machine type and model purchased. This service is designed for IBM Infoprint 20 and features three years of on-site maintenance, with four hours response from the IBM call centre (or if needed, next business day on-site repair) .| Product Description | IBM ServicePac - extended service agreement - 3 years - on-site | | Type | Extended service agreement | | Service Included | Parts and labour | | Location | On-site | | Full Contract Period | 3 years | | Response Time | 4 hour(s) | | Localisation | Europe |
GENERAL |
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 4 hour(s) |
| Localisation | Europe |
DETAILS |
| Service & Support Details | Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hour(s) - availability: 8/5 hours a day / days a week |
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