|
|
IBM - Extended service agreement - maintenance - 3 years - on-site at Backoffice
IBM - Extended service agreement - maintenance - 3 years - on-site
14J1275
|
This product is no longer available.
|
To help maximize your investment in technology, your business needs access to a wide variety of specialized support resources. In response to this need, IBM has developed the ServicePac family of service offerings. IBM ServicePac is a family of convenient, pre-packaged, part-numbered services that are easy-to-use, affordable, and available in a variety of configurations designed to meet the needs of businesses of all sizes. Each pre-packaged offering comes complete with a well-defined scope of services, including service hours, response times, and service agreement terms and conditions. Enhance the availability of your equipment by upgrading your level of service at the time of product purchase. No matter which option you select, you'll get IBM's outstanding service at an exceptional value.| Product Description | IBM extended service agreement - 3 years - on-site | | Type | Extended service agreement | | Service Included | Maintenance | | Location | On-site | | Full Contract Period | 3 years | | Response Time | 8 hour(s) |
GENERAL |
| Type | Extended service agreement |
| Service Included | Maintenance |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 8 hour(s) |
DETAILS |
| Service & Support Details | Extended service agreement - maintenance - 3 years - on-site - response time: 8 hour(s) - availability: 9/5 hours a day / days a week
Extended service agreement - parts and labour - 3 years - on-site - response time: 8 hour(s) - availability: 9/5 hours a day / days a week |
|
|
|
