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IBM ServicePac - Extended service agreement - express exchange - 3 years - on-site at Backoffice
IBM ServicePac - Extended service agreement - express exchange - 3 years - on-site
14J1439
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This product is no longer available.
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To help maximize your investment in technology, you need to have access to a wide variety of specialized support resources. In response to this need, IBM developed the IBM ServicePac family of service offerings. ServicePac is a family of prepackaged technology services that are easy-to-use, affordable, and available in convenient configurations. Each offering includes a scope of services, service agreement terms and conditions, and instructions. These offerings provide a convenient, affordable way for businesses to have access to the broad spectrum of service available from one of the world's leading technology services organizations. This service contract is applicable to 17” and 18” TFT monitors manufactured by IBM.| Product Description | IBM ServicePac - extended service agreement - 3 years - on-site | | Type | Extended service agreement | | Service Included | Express exchange | | Location | On-site | | Full Contract Period | 3 years | | Response Time | 1 day |
GENERAL |
| Type | Extended service agreement |
| Service Included | Express exchange |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 1 day |
DETAILS |
| Service & Support Details | Extended service agreement - express exchange - 3 years - on-site - response time: 1 day - availability: 9/5 hours a day / days a week |
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