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IBM e-ServicePac - Extended service agreement - parts and labour - 3 years - on-site at Backoffice
IBM e-ServicePac - Extended service agreement - parts and labour - 3 years - on-site
14J1477
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This product is no longer available.
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Businesses today are increasingly dependent on information technology. But if your systems aren't running at maximum efficiency, the entire organization's productivity may be affected. And with the rapid evolution and complexity of today's computing environment, the need for responsive support of all kinds is greater than ever. To help maximize your technology investment, businesses need to have access to a wide variety of specialized support resources. IBM has responded to this need by developing the IBM ServicePac family of service offerings. These services provide a convenient and affordable way for businesses of all sizes to have access to the wide range of hardware maintenance services available from IBM. They give you an extended care package for your maintenance needs, fast, high quality services and no worries about future costs.| Product Description | IBM e-ServicePac - extended service agreement - 3 years - on-site | | Type | Extended service agreement | | Service Included | Parts and labour | | Location | On-site | | Full Contract Period | 3 years | | Response Time | 4 hour(s) |
GENERAL |
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 4 hour(s) |
DETAILS |
| Service & Support Details | Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hour(s) - availability: 9/5 hours a day / days a week |
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