|
|
IBM e-ServicePac - Extended service agreement - parts and labour - 3 years - on-site at Backoffice
IBM e-ServicePac - Extended service agreement - parts and labour - 3 years - on-site
14J1488
|
This product is no longer available.
|
The IBM ServicePac product line is a broad range of easy-to-use, affordable technology services available in convenient configurations to meet the needs of businesses of all sizes. Each prepackaged offering comes complete with a well-defined scope of services, including service hours, response time, term of service and service agreement terms and conditions. ServicePac offerings are simple to use with easy-to-follow activation instructions. This service includes the installation and configuration of the IBM Netfinity Director systems management application and a skills transfer session with the IT manager(s). An IBM support specialist will customize Netfinity Director to track the performance and capacity of systems in your network environment.| Product Description | IBM e-ServicePac - extended service agreement - 3 years - on-site | | Type | Extended service agreement | | Service Included | Parts and labour | | Location | On-site | | Full Contract Period | 3 years | | Response Time | 1 day |
GENERAL |
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 1 day |
DETAILS |
| Service & Support Details | Extended service agreement - parts and labour - 3 years - on-site - response time: 1 day - availability: 9/5 hours a day / days a week |
|
|
|
