|
|
IBM ServicePac - Extended service agreement - parts and labour - 3 years - on-site at Backoffice
IBM ServicePac - Extended service agreement - parts and labour - 3 years - on-site
29P0374
|
This product is no longer available.
|
To help maximize your investment in technology, your business needs access to a wide variety of specialized support resources. In response to this need, IBM has developed the ServicePac family of service offerings. IBM ServicePac is a family of convenient, pre-packaged, part-numbered services that are easy-to-use, affordable, and available in a variety of configurations designed to meet the needs of businesses of all sizes. Each pre-packaged offering comes complete with a well-defined scope of services, including service hours, response times, and service agreement terms and conditions.| Product Description | IBM ServicePac extended service agreement - 3 years - on-site | | Type | Extended service agreement | | Service Included | Parts and labour | | Location | On-site | | Full Contract Period | 3 years | | Response Time | 1 day |
GENERAL |
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 3 years |
| Response Time | 1 day |
DETAILS |
| Service & Support Details | Extended service agreement - parts and labour - 3 years - on-site - response time: 1 day
Technical support - web knowledge base access - 3 years - availability: 24/7 hours a day / days a week |
|
|
|
