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IBM e-ServicePac On-Site Repair - Extended service agreement - parts and labour - 1 year - on-site - 9 hours a day / 5 days a week - 4 h at Backoffice
IBM e-ServicePac On-Site Repair - Extended service agreement - parts and labour - 1 year - on-site - 9 hours a day / 5 days a week - 4 h
41E9464
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This product is no longer available.
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Businesses today are increasingly dependent on information technology. But if your systems aren't running at maximum efficiency, the entire organization's productivity can be affected. And with the rapid evolution and complexity of today's computing environment, the need for responsive support of all kinds is greater than ever. To help maximize your technology investment, businesses need to have access to a wide variety of specialized support resources. IBM has responded to this need by developing the IBM family of service offerings.| Product Description | IBM e-ServicePac On-Site Repair - extended service agreement - 1 year - on-site | | Type | Extended service agreement | | Service Included | Parts and labour | | Location | On-site | | Full Contract Period | 1 year | | Response Time | 4 hours ( target time ) | | Service Availability | 9 hours a day / 5 days a week |
GENERAL |
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | 4 hours ( target time ) |
| Service Availability | 9 hours a day / 5 days a week |
DETAILS |
| Service & Support Details | Extended service agreement - parts and labour - 1 year - response time: 4 hours - availability: 9 hours a day / Monday-Friday |
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