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IBM e-ServicePac On-Site Repair - Extended service agreement - parts and labour - 2 years - on-site - 9 hours a day / 5 days a week - NBD at Backoffice

IBM e-ServicePac On-Site Repair - Extended service agreement - parts and labour - 2 years - on-site - 9 hours a day / 5 days a week - NBD
41W9654


This product is no longer available.
You rely on technology for your most critical operations. Should any problems occur, you need to feel confident that they will be corrected promptly. And you need a services provider who will stand by its hardware by providing the coverage you need, when you need it. Using the IBM e-ServicePac family of specialized support services can help you make the most of your technology investment. IBM On-Site Repair e-ServicePacs keep your business running in the event of unplanned disruptions and provide continuous operation of critical business processes.

Product DescriptionIBM e-ServicePac On-Site Repair - extended service agreement - 2 years - on-site
TypeExtended service agreement
Service IncludedParts and labour
LocationOn-site
Full Contract Period2 years
Response TimeNext business day ( target time )
Service Availability9 hours a day / 5 days a week

GENERAL

TypeExtended service agreement
Service IncludedParts and labour
LocationOn-site
Full Contract Period2 years
Response TimeNext business day ( target time )
Service Availability9 hours a day / 5 days a week

DETAILS

Service & Support DetailsExtended service agreement - parts and labour - 2 years - on-site - response time: next business day - availability: 9 hours a day ( 8:00 AM - 5:00 PM ) / Monday-Friday