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Juniper Networks Customer Services J-Care Core - Technical support - phone consulting - 1 year - 24 hours a day / 7 days a week at Backoffice
Juniper Networks Customer Services J-Care Core - Technical support - phone consulting - 1 year - 24 hours a day / 7 days a week
SVC-COR-N5GT
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This product is no longer available.
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Core Support protects your networking investment by providing basic remote support resources, including all software feature releases, plus access to the Juniper Technical Assistance Center (JTAC) and the online Customer Support Center (CSC). With JTAC support, you have unlimited access to JTAC engineers through the Internet and phone 24x7x365. As a single point of contact for all your support needs, JTAC engineers have extensive experience in supporting large-scale networks and help you troubleshoot and diagnose any network anomaly. The Web-based CSC provides instant, secure access to critical information including Juniper Knowledge Base, frequently asked questions, field alerts, proactive technical bulletins, problem reports, technical notes, release notes, and product documentation. Through the CSC, you can also create, view, and edit technical support cases with the Juniper.net Case Manager and download major, minor, and maintenance software releases.| Product Description | Juniper Networks Customer Services J-Care Core - technical support - 1 year | | Type | Technical support | | Service Included | Phone consulting | | Full Contract Period | 1 year | | Service Availability | 24 hours a day / 7 days a week |
GENERAL |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Service Availability | 24 hours a day / 7 days a week |
DETAILS |
| Service & Support Details | Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Product info support - web support - 1 year
Product info support - web knowledge base access - 1 year |
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