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Juniper Networks Customer Services J-Care Next-Day - Extended service agreement - parts - 1 year - shipment - 12x5 - NBD at Backoffice
Juniper Networks Customer Services J-Care Next-Day - Extended service agreement - parts - 1 year - shipment - 12x5 - NBD
SVC-ND-WX50-M
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This product is no longer available.
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For customers who want the assurance of rapid, Juniper Networks replacement parts, this service is a convenient way to back up spare parts inventories. Next-Day includes all Core Support features, plus the delivery of covered replacement hardware on the next business day. You can request hardware replacements Monday through Friday, excluding holidays.| Product Description | Juniper Networks Customer Services J-Care Next-Day - extended service agreement - 1 year - shipment | | Type | Extended service agreement | | Service Included | Parts | | Location | Shipment | | Full Contract Period | 1 year | | Response Time | Next business day | | Service Availability | 12 hours a day / 5 days a week |
GENERAL |
| Type | Extended service agreement |
| Service Included | Parts |
| Location | Shipment |
| Full Contract Period | 1 year |
| Response Time | Next business day |
| Service Availability | 12 hours a day / 5 days a week |
DETAILS |
| Service & Support Details | Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year
Product info support - web support - 1 year
Extended service agreement - parts - 1 year - shipment - response time: next business day - availability: 12 hours a day / Monday-Friday
Product info support - web knowledge base access - 1 year |
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