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McAfee PrimeSupport Hardware Return-to-Factory - Extended service agreement - parts and labour - 1 year - carry-in at Backoffice
McAfee PrimeSupport Hardware Return-to-Factory - Extended service agreement - parts and labour - 1 year - carry-in
RE10463PTAAA
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This product is no longer available.
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The PrimeSupport Hardware Program is designed to address and meet the needs customers have for different levels of problem resolution, and fixes for all of their installed network infrastructure hardware. Because hardware solutions are an integral part of a businesses overall security infrastructure, the level of support for those solutions must be efficient and cost-effective in order to ensure network availability, security and reliability while meeting budget requirements. The PrimeSupport Hardware Program provides customers with the flexibility to select the level of support that best suits their business needs. Return-to-Factory Support is intended for customers whose third-party hardware solutions need to be repaired or refurbished. This support covers SFPN (Dolch FlexPac).| Product Description | McAfee PrimeSupport Hardware Return-to-Factory - extended service agreement - 1 year - carry-in | | Type | Extended service agreement | | Service Included | Parts and labour | | Location | Carry-in | | Return Shipment | At manufacturer expense | | Full Contract Period | 1 year |
GENERAL |
| Type | Extended service agreement |
| Service Included | Parts and labour |
| Location | Carry-in |
| Return Shipment | At manufacturer expense |
| Full Contract Period | 1 year |
DETAILS |
| Service & Support Details | Extended service agreement - parts and labour - 1 year - carry-in
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday |
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