|
|
McAfee PrimeSupport Hardware Return-to-Factory - Extended service agreement - parts - 1 year - shipment at Backoffice
McAfee PrimeSupport Hardware Return-to-Factory - Extended service agreement - parts - 1 year - shipment
RESMFO3PTA
|
This product is no longer available.
|
The PrimeSupport Hardware Program is designed to address and meet the needs customers have for different levels of problem resolution, and fixes for all of their installed network infrastructure hardware. Because hardware solutions are an integral part of a businesses overall security infrastructure, the level of support for those solutions must be efficient and cost-effective in order to ensure network availability, security and reliability while meeting budget requirements. The PrimeSupport Hardware Program provides customers with the flexibility to select the level of support that best suits their business needs. Return-to-Factory Support is intended for customers whose third-party hardware solutions need to be repaired or refurbished.| Product Description | McAfee PrimeSupport Hardware Return-to-Factory - extended service agreement - 1 year - shipment | | Type | Extended service agreement | | Service Included | Parts | | Location | Shipment | | Return Shipment | At manufacturer expense | | Full Contract Period | 1 year |
GENERAL |
| Type | Extended service agreement |
| Service Included | Parts |
| Location | Shipment |
| Return Shipment | At manufacturer expense |
| Full Contract Period | 1 year |
DETAILS |
| Service & Support Details | Extended service agreement - parts - 1 year - shipment
Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - web knowledge base access - 1 year - availability: 24 hours a day / Monday-Sunday
Product info support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday |
|
|
|
