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NetScreen 24x7 Phone Support Pack - Extended service agreement - replacement - 1 year - 24 h at Backoffice
NetScreen 24x7 Phone Support Pack - Extended service agreement - replacement - 1 year - 24 h
NS-PS-5GT
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This product is no longer available.
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NetScreen's commitment to world-class security solutions does not stop with its industry-leading security systems and appliances. NetScreen backs them up with professionals and service offerings necessary to help plan, design, implement, and maintain customer specific network security needs. NetScreen support offerings are designed to help customers implement and maintain their network security solutions - recognizing that they may, or may not, have the resources necessary to accomplish these goals on their own.| Product Description | NetScreen 24x7 Phone Support Pack extended service agreement - 1 year | | Type | Extended service agreement | | Service Included | Replacement | | Full Contract Period | 1 year | | Response Time | 24 hours |
GENERAL |
| Type | Extended service agreement |
| Service Included | Replacement |
| Full Contract Period | 1 year |
| Response Time | 24 hours |
DETAILS |
| Service & Support Details | Technical support - phone consulting - 1 year - availability: 24 hours a day / Monday-Sunday
Extended service agreement - replacement - 1 year - response time: 24 hours
New releases update - 1 year
Technical support - web support - 1 year
Technical support - web knowledge base access - 1 year
Technical support - e-mail consulting - 1 year - availability: 24 hours a day / Monday-Sunday |
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