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Packeteer PacketCare Packeteer Software Subscription - Technical support - phone consulting - 1 year - 8x5 at Backoffice

Packeteer PacketCare Packeteer Software Subscription - Technical support - phone consulting - 1 year - 8x5
PS2500-L010M-PSS


This product is no longer available.
Packeteer knows your applications are critical to your company's success. Safeguarding and controlling the performance of those applications was the reason you chose Packeteer products. Packeteer believes taking a proactive approach to maintenance can prevent a costly loss of productivity. Packeteer's portfolio of service and support options - PacketCare - is designed to protect your investment, your applications, your time, and your users. Packeteer Software Subscription (PSS) is available in one-year, two-year and three-year terms and provides easy access to all software upgrades, enhancements, documentation and technical help during local business hours, Monday through Friday. PSS must be purchased within one year of product purchase to avoid a 100 percent list-price penalty, and can be renewed annually.

Product DescriptionPacketeer PacketCare Packeteer Software Subscription - technical support - 1 year
TypeTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Service Availability8 hours a day / 5 days a week

GENERAL

TypeTechnical support
Service IncludedPhone consulting
Full Contract Period1 year
Service Availability8 hours a day / 5 days a week

DETAILS

Service & Support DetailsTechnical support - phone consulting - 1 year - availability: 8 hours a day / Monday-Friday
Product info support - web support - 1 year - response time: next business day - availability: 24 hours a day / Monday-Sunday
New releases update - 1 year