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Quantum StorageCare Bronze Support Plan Zone 1 - Extended service agreement (renewal) - parts and labour ( for tape library with drives ) - 1 year - on-site - 9 hours a day / 5 days a week - next day - must be purchased within 60 days of the product purchase at Backoffice
Quantum StorageCare Bronze Support Plan Zone 1 - Extended service agreement (renewal) - parts and labour ( for tape library with drives ) - 1 year - on-site - 9 hours a day / 5 days a week - next day - must be purchased within 60 days of the product purchase
SE-X52-00-N11
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This product is no longer available.
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Quantum's Bronze Support Plan is an economical choice for single-site storage environments or non-critical operations. Quantum Bronze customers get free telephone support and next-day on-site service, making it ideal for small to mid-size organizations that want a cost-effective, yet responsive support solution.| Product Description | Quantum StorageCare Bronze Support Plan Zone 1 - extended service agreement (renewal) - 1 year - on-site | | Type | Extended service agreement (renewal) | | Service Included | Parts and labour | | Location | On-site | | Full Contract Period | 1 year | | Response Time | Next day | | Service Availability | 9 hours a day / 5 days a week | | Covered Configurations | Tape library with drives |
GENERAL |
| Type | Extended service agreement (renewal) |
| Service Included | Parts and labour |
| Location | On-site |
| Full Contract Period | 1 year |
| Response Time | Next day |
| Service Availability | 9 hours a day / 5 days a week |
| Pricing Type | Must be purchased within 60 days of the product purchase |
| Covered Configurations | Tape library with drives |
DETAILS |
| Service & Support Details | Extended service agreement - parts and labour - 1 year - on-site - response time: next day / Monday-Friday
Technical support - phone consulting - 1 year - availability: 9 hours a day / Monday-Friday
Technical support - web support - 1 year |
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