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Quantum StorageCare Bronze Support Plan Zone 1 - Extended service agreement - parts and labour ( for tape library with drives ) - 2 years - on-site - 9 hours a day / 5 days a week - next day at Backoffice
Quantum StorageCare Bronze Support Plan Zone 1 - Extended service agreement - parts and labour ( for tape library with drives ) - 2 years - on-site - 9 hours a day / 5 days a week - next day SU-X52-00-N21
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This product is no longer available.
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Quantum's Bronze Support Plan is an economical choice for single-site storage environments or non-critical operations. Quantum Bronze customers get free telephone support and next-day on-site service, making it ideal for small to mid-size organizations that want a cost-effective, yet responsive support solution.Product Description | Quantum StorageCare Bronze Support Plan Zone 1 - extended service agreement - 2 years - on-site | Type | Extended service agreement | Service Included | Parts and labour | Location | On-site | Full Contract Period | 2 years | Response Time | Next day | Service Availability | 9 hours a day / 5 days a week | Covered Configurations | Tape library with drives |
GENERAL |
Type | Extended service agreement |
Service Included | Parts and labour |
Location | On-site |
Full Contract Period | 2 years |
Response Time | Next day |
Service Availability | 9 hours a day / 5 days a week |
Covered Configurations | Tape library with drives |
DETAILS |
Service & Support Details | Extended service agreement - parts and labour - 2 years - on-site - response time: next day / Monday-Friday Technical support - phone consulting - 2 years - availability: 9 hours a day / Monday-Friday Technical support - web support - 2 years |
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