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STONEVOICE Gold Maintenance Level 2 - Technical support - phone consulting - 3 years - 8x5 - NBD at Backoffice
STONEVOICE Gold Maintenance Level 2 - Technical support - phone consulting - 3 years - 8x5 - NBD
SV-SUP-GOLD-3-2
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This product is no longer available.
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Stonevoice is a group of expert professionals focused on the development of new generation solutions. Stonevoice integrates experience, knowledge and capabilities of development and support of its solutions. Stonevoice offers different types of Maintenance Agreement for its products. Stonevoice Gold Maintenance includes e-mail, chat, fax, phone and remote access Technical Support.| Product Description | STONEVOICE Gold Maintenance Level 2 - technical support - 3 years | | Service & Support | Technical support | | Service Included | Phone consulting | | Full Contract Period | 3 years | | Response Time | Next business day | | Service Availability | 8 hours a day / 5 days a week |
GENERAL |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 3 years |
| Response Time | Next business day |
| Service Availability | 8 hours a day / 5 days a week |
DETAILS |
| Service & Support Details | E-mail consulting - 3 years
Web support - 3 years
Fax-on-demand - 3 years - availability: 8 hours a day / Monday-Friday
Phone consulting - 3 years - response time: next business day - availability: 8 hours a day / Monday-Friday
New releases update - 3 years
Remote administration - 3 years |
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