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WatchGuard LiveSecurity Service - Technical support (renewal) - phone consulting - 2 years - 12x5 - 4 h at Backoffice
WatchGuard LiveSecurity Service - Technical support (renewal) - phone consulting - 2 years - 12x5 - 4 h
WG017117
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This product is no longer available.
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Out of the box, every WatchGuard security appliance and server security product is backed by the industry-leading LiveSecurity Service, simply the most comprehensive bundled support offering in the industry. By activating your subscription, you're covered from day one with a renewable suite of services unmatched by the competition.| Product Description | WatchGuard LiveSecurity Service technical support (renewal) - 2 years | | Type | Technical support (renewal) | | Service Included | Phone consulting | | Full Contract Period | 2 years | | Response Time | 4 hours | | Service Availability | 12 hours a day / 5 days a week |
GENERAL |
| Type | Technical support (renewal) |
| Service Included | Phone consulting |
| Full Contract Period | 2 years |
| Response Time | 4 hours |
| Service Availability | 12 hours a day / 5 days a week |
DETAILS |
| Service & Support Details | New releases update - 2 years
Product info support - training - 2 years
Product info support - web knowledge base access - 2 years
Product info support - replacement - 2 years
Technical support - phone consulting - 2 years - response time: 4 hours - availability: 12 hours a day / Monday-Friday - 5 incidents |
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