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WatchGuard LiveSecurity Service - Technical support - phone consulting - 1 year - 12x5 - 4 h at Backoffice
WatchGuard LiveSecurity Service - Technical support - phone consulting - 1 year - 12x5 - 4 h
WG017173
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This product is no longer available.
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WatchGuard LiveSecurity Service Technical Support is designed to remotely assist you with specific issues regarding the installation and on going maintenance of your Firebox class, Vclass, all SOHO models and Sever Security products.| Product Description | WatchGuard LiveSecurity Service technical support - 1 year | | Type | Technical support | | Service Included | Phone consulting | | Full Contract Period | 1 year | | Response Time | 4 hours | | Service Availability | 12 hours a day / 5 days a week |
GENERAL |
| Type | Technical support |
| Service Included | Phone consulting |
| Full Contract Period | 1 year |
| Response Time | 4 hours |
| Service Availability | 12 hours a day / 5 days a week |
DETAILS |
| Service & Support Details | Technical support - phone consulting - 1 year - response time: 4 hours - availability: 12 hours a day / Monday-Friday - 5 incidents
Technical support - web knowledge base access - 1 year - availability: 24 hours a day
New releases update - 1 year
Technical support - training - 1 year |
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