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3Com - Extended service agreement - replacement - 1 year - on-site - 8x5 at Backoffice
3Com - Extended service agreement - replacement - 1 year - on-site - 8x5
3CS-AD4-05
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This product is no longer available.
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For customers who have mission-critical applications or whose support strategy does not include stocking spares, the Advance Hardware Replacement service offers guaranteed hardware replacement within the specified response time. Designed to enhance existing warranty coverage, the Advance Hardware Replacement service offers prompt replacement of failed equipment — even before the faulty hardware is received by 3Com. That means that, in the unlikely event of hardware failure, your business experiences only minimal disruption. Advance Hardware Replacement service was designed to offer customers maximum flexibility. As a result, 3Com offers customers a choice of 4-hour, next business-day, or 5-day response times. Requesting a replacement part is as simple as making a call to your local Technical Telephone Support number. Advance Hardware Replacement service also simplifies network maintenance with the purchase of one single contract. The contract protects numerous products at one or multiple locations. You can also add products on a prorated basis to an existing contract, allowing you to use one contract number for all covered products.| Product Description | 3Com extended service agreement - 1 year - on-site | | Type | Extended service agreement | | Service Included | Replacement | | Location | On-site | | Full Contract Period | 1 year | | Service Availability | 8 hours a day / 5 days a week | | Localisation | Europe |
GENERAL |
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | On-site |
| Full Contract Period | 1 year |
| Service Availability | 8 hours a day / 5 days a week |
| Localisation | Europe |
DETAILS |
| Service & Support Details | Limited warranty - replacement - 1 year - on-site - response time: 4 hour(s) - availability: 8/5 hours a day / days a week |
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