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QLogic SANtrack Exchange - Extended service agreement - replacement - 5 years - on-site - 12x5 - NBD at Backoffice
QLogic SANtrack Exchange - Extended service agreement - replacement - 5 years - on-site - 12x5 - NBD
EXCHANGE-5-SB5202
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This product is no longer available.
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QLogic understands the unique needs and complexities of each and every storage area network (SAN). As a result, QLogic's SANtrack Service and Support Program provides customers with a flexible way to create a unique service and support package designed specifically to meet your distinct business requirements. The Exchange Service Plan extends the switch factory warranty to three years and adds an advanced exchange option. The extended warranty period is calculated from the time of original factory shipment. The Exchange Service product can only be ordered prior to the expiration of the original warranty.| Product Description | QLogic SANtrack Exchange - extended service agreement - 5 years - on-site | | Type | Extended service agreement | | Service Included | Replacement | | Location | On-site | | Full Contract Period | 5 years | | Response Time | Next business day | | Service Availability | 12 hours a day / 5 days a week |
GENERAL |
| Type | Extended service agreement |
| Service Included | Replacement |
| Location | On-site |
| Full Contract Period | 5 years |
| Response Time | Next business day |
| Service Availability | 12 hours a day / 5 days a week |
DETAILS |
| Service & Support Details | New releases update - 5 years
Technical support - phone consulting - 5 years - response time: 30 min - availability: 24 hours a day / Monday-Friday
Extended service agreement - replacement - 5 years - availability: 12 hours a day / Monday-Friday |
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