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Quantum Storage Service & Support

Quantum StorageCare Silver Support Plan Zone 1 - Extended service agreement - parts and labour ( for storage array with 8x750GB drives ) ( for Fibre Channel Card ) - 1 year ( 1st or 2nd or 3rd or 4th or 5th year ) - on-site - business hours - 4 h SDY35-LF8C-SL11	Quantum StorageCare Silver Support Plan Zone 1 - Extended service agreement (renewal) - parts and labour - 1 year - on-site - business hours - 4 h SLBBM-RTDX-SL11
Quantum StorageCare Surcharge for Sites 101-200 miles from a Service Center - Extended service agreement - parts and labour - on-site SN-MC-PA2	Quantum StorageCare Surcharge for Sites 201-400 miles from a Service Center - Extended service agreement - parts and labour - on-site SN-MC-PB2
Quantum StorageCare Time and Materials Charge Zone 2 - Extended service agreement - parts and labour - 1 hour(s) - on-site - 15x5 SN-TM-PB2	Quantum StorageCare Time and Materials Charge Zone 2 - Extended service agreement - parts and labour - 1 hour(s) - on-site - 9 hours a day / 5 days a week SN-TM-PA2
Quantum StorageCare Time and Materials Charge Zone 2 - Extended service agreement - parts and labour - 1 hour(s) - on-site - holidays SN-TM-PC2	Quantum StorageCare Zone 2 - Technical support - phone consulting - 1 hour(s) - 24 hours a day / 7 days a week SN-TT-PN2
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Quantum

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Storage Service & Support

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